In most cases, airlines do allow changes to the date and time of your reservation. If you need to make any adjustments, please contact our Help Desk at our toll-free number: +1(866)-9923-421 Our representatives will review the airline’s fare rules and inform you of any applicable penalties or change fees related to your specific ticket.
Most airlines permit changes to the departure and arrival airports on a reservation. If you need to update your booking, please reach out to our Help Desk at the toll-free number +1(866)-9923-421 Our team will review the airline’s policies and inform you about any penalties or fees that may apply to your ticket.
Names on a reservation cannot be changed or modified under any circumstances. However, you can contact our Help Desk at the toll-free number +1(866)-9923-421 and our representatives will consult with the airline to see if any corrections or amendments are possible.
For help with your flight booking, please call our toll-free number at +1(866)-9923-421 Our Customer Service team is available 24 hours a day, 7 days a week, all year round. You can also send your questions, comments, or concerns via email to [email protected] .
To add extra passengers to an existing reservation, please call our toll-free number at +1(866)-9923-421 for assistance. Our Customer Service team is available 24/7, 365 days a year to help you.
Can a child travel alone on your website? Or Can I book a reservation for an Unaccompanied Minor on your website?
A child below the age of 18 travelling alone is considered an Unaccompanied Minor. Every airline has established their own rules and regulations regarding the reservations of unaccompanied minors. For reservations of Unaccompanied minors, kindly contact us on our Toll free number +1(866)-9923-421
For Domestic Travel: An infant is defined as a child aged 0 to 24 months. You may travel with an infant on your lap at no extra cost. However, for added safety and comfort, most airlines recommend purchasing a separate seat for your infant, which will be charged at the full adult fare. You may need to provide proof of your child’s age—such as a birth certificate or passport—at the airport. For specific information on child safety seats, strollers, or bassinets, please refer to the airline’s official website.
Please visit the airlines website for airlines specific rules and regulations, for child safety seats/stroller/bassinet information.
For International Travel: For international flights, a separate ticket is required for every infant, whether they travel on your lap or in their own seat. Some airlines offer discounted fares for infants depending on the destination. Please note that most infant tickets booked through our website for international travel require issuance of a paper ticket, with a shipping fee of $19 within the USA and $38 within Canada. Tickets can only be shipped to the billing address.
You may also reserve and purchase the infant ticket directly from the airline. You must provide them with the accompanying adult ticket information. Some airlines have different rules and regulations regarding infants. We highly recommend you visit the airlines website for their specific rules and regulations.
When an adult travels with 2 infants, the adult may only hold ONE infant. An additional seat at the adult fare must be purchased for the 2nd infant. Maximum number of infants per adult is 2. For airport security information related to traveling with infants and children, please visit the TSA website at: http://www.tsa.gov/travelers/airtravel/children/index.htm
You can find toll-free contact numbers for a wide range of international airlines on our Airline Contact page. For additional support or specific inquiries, you may also visit the airline’s official website directly.
Airline seat availability and fares are constantly changing in real time. It’s possible that between the moment you selected a flight and the time you attempted to confirm your booking, the fare may have changed or the seat may no longer be available. To avoid such issues, we recommend calling our Help Desk at our toll-free number +1(866)-9923-421 for immediate assistance with your booking.
A "Validation Error" typically means that the airline could not confirm your selected flight at the displayed fare. This often happens because airline availability and pricing update frequently, and the fare or seat may no longer be available at the time of booking.
Most of the special fares we offer are non-refundable. To cancel your reservation, please contact our Help Desk at our toll-free number +1(866)-9923-421 Our representatives will review your ticket’s fare rules and inform you of any applicable airline penalties or cancellation policies.
Once you decide to cancel the reservation you are subject to the “Terms and Conditions” of Cancelation as stated by the airlines
Our website allows you to book itineraries with multiple destinations. Simply select the “Multi-City” option on the Flight Search page to plan and book your trip across various locations.
Seats are typically assigned automatically once your ticket has been confirmed for all applicable flights. If you wish to choose or change your seat, please contact our Help Desk at toll-free +1(866)-9923-421 or reach out to the airline directly. For airline contact information, please refer to our Airline Contact page.
During the booking process, you’ll find an option to request a special meal. Your selection will be forwarded to the airline and applied to all eligible flight segments. While we will submit your meal preference to the airline, please note that we cannot guarantee it will be fulfilled, as it is subject to airline availability and policy.
If you wish to change your meal choice you can contact the airline directly. For a list of world-wide airline phone numbers, please visit the Airline Contact page.
Unfortunately, our website does not support the use of airline-issued vouchers or coupons as payment for flight bookings. If you wish to redeem a voucher, we recommend contacting the airline directly. For contact details, please refer to our Airline Contact page, which lists toll-free numbers for airlines worldwide.
Due to airline policies, we are unable to hold reservations. To secure the quoted fare, tickets must be purchased immediately. Please note that airfares are not guaranteed until the booking is confirmed and ticketed—unconfirmed reservations may expire, and fares may change.
For most domestic flights within the U.S., airlines typically do not offer discounts for children, and the full adult fare applies. However, for international travel, infant and child fares may vary depending on the airline’s policies.
We accept payments online using valid U.S. or Canadian credit or debit cards. While debit cards are accepted, they often have daily spending limits which may cause payment failures, such as a declined credit card message. The major credit cards we accept include American Express, Visa, MasterCard, Discover, and Diners Club. Please note that if you do not have a valid credit card, you will not be able to complete an online purchase. Only one credit card can be used per reservation.
To finalize your purchase, you will need to provide your credit card details, which will be verified before issuing a ticket or final confirmation. If your card information is invalid or declined, you will receive an error message along with an email notification at the address you provided. To keep your reservation active, you must contact our Help Desk at toll-free +1(866)-9923-421 within 24 hours and provide valid credit card details. Otherwise, your reservation may be canceled.
Please be aware that airlines may remove seats from inventory on un-ticketed reservations without notice. Common reasons for credit card declines include incorrect data entry such as wrong card numbers, security codes, expiration dates, or mismatched names and billing addresses. These issues can usually be resolved by calling our Help Desk and updating your information.
While we recommend using credit cards, we do accept debit cards that carry the Visa or MasterCard logo. Keep in mind that debit cards often have lower daily spending limits, which can lead to issues when purchasing airline tickets online. We strongly advise contacting your bank before making a purchase to ensure your card’s daily limit can cover the total ticket cost. Inform your bank that you will be making an online ticket purchase to help prevent any security blocks on your account. Please note that debit cards are subject to stricter fraud checks, which may cause delays in booking confirmation. If your card is declined for any reason, you will receive an email notification. It is your responsibility to resolve any issues directly with your bank. Airlines reserve the right to cancel your reservation and release the fare if full payment is not received.
We do accept most prepaid credit cards; however, we strongly recommend using a standard credit card instead. Prepaid cards often have different processing times, limitations, and flexibility compared to traditional debit or credit cards, which may affect your transaction.
Yes, all fares on our website are shown in US Dollars, as indicated on our homepage. We do accept Canadian credit and debit cards; however, the amount charged on your Canadian card statement will be converted to Canadian Dollars based on your card issuer’s exchange rate at the time of processing. Because exchange rates fluctuate, the final amount billed may differ slightly from the original US Dollar price.
Yes, we accept Canadian credit and debit cards for payment. The charged amount will be converted to Canadian Dollars, which is what will appear on your billing statement. Please note that the final amount may vary slightly due to exchange rates applied by your card issuer at the time of processing.
VaccationTravel has recently started allowing credits cards issued outside the US/Canada to be used as a form of payment for certain itineraries. There are some stipulations involved and in even rarer cases additional fees collected. If VaccationTravel does require certain documents and/or charge a fee you will be prompted on the site prior to you accepting and clicking purchase. If you have further questions please call on our Toll free number +1(866)-9923-421 or email us at [email protected] .
Credit card declines can happen for several reasons, including incorrect card details, insufficient funds, daily spending limits, or security restrictions set by your bank. It’s important to verify all card information entered is accurate and to check with your bank if there are any holds or blocks on your card. Please note that airline regulations prevent us from holding reservations. To secure discounted fares, tickets must be purchased immediately. Fares are not guaranteed until the reservation is confirmed and ticketed; otherwise, the fare may expire.
Yes, in most cases you can hold a flight reservation. Please note that many airlines allow reservations to be held for up to 24 hours. After this period, the fare is subject to expiration and your reservation may be automatically canceled if payment isn’t completed.
If your credit card is declined during the transaction, it could be due to various reasons such as insufficient funds, daily spending limits, incorrect billing information, or security verification by your card issuer. Should this happen, you will receive a notification. Please contact your bank or card provider to resolve the issue. Once it's fixed, you can reach out to our 24/7 Help Desk to finalize your purchase.
Yes, the total price you see when searching for flights on our website includes all applicable service fees and taxes. For a full breakdown of these charges, simply click on the “taxes/fees” link next to the fare. This will show you exactly what’s included in your final price and what will be charged to your card.
You might see more than one charge on your credit or debit card statement due to how payments are processed for accounting purposes. Rest assured, the combined total of these charges will never be more than the final amount you confirmed at the time of booking.
Once your online booking is submitted, you’ll receive a 6-character booking reference code—this may consist of just letters or a mix of letters and numbers. You can track your reservation using this code:
If your code contains only letters, go to www.flightsktc.com
If your code includes both letters and numbers, visit www.flightsktc.com
After the airline finalizes and issues your ticket, you’ll receive a second confirmation email. If you haven’t received it, please check your spam or junk mail folder, as some internet providers may filter automated emails.
After completing your online booking request, you should receive a confirmation email almost immediately, which includes your booking reference code. If it doesn’t arrive within a few minutes, it’s possible that:
If you still can't locate the confirmation email, we recommend contacting our Help Desk at our toll-free number: +1(866)-9923-421 for assistance.
If you need another copy of your itinerary you can use your booking reference code to take a print by following these instructions: your reference code is a 6 character code that will either be made up of both letters and numbers or just letters only. If your code has only letters you will visitwww.flightsktc.com and if your code has both letters and numbers you will visit www.flightsktc.com and can print the information from there.
Some airlines do not have ticketing and/or baggage transfer agreements with each other therefore causing the itinerary you chose to be invalid and unable to be confirmed and ticketed by the airline. If this situation arises your request will be cancelled and nothing will be charged to your card.
You can then proceed to go back online to choose an alternate itinerary or call on our Toll free number +1(866)-9923-421 for assistance.
Our system is programmed to automatically issue e-tickets. If the airline prohibits an e-ticket due to some technical reasons, we will notify you within 24 hours of your booking. An additional Fedex shipping charge will be applied to your total charges if you agree for Paper Tickets. If you are concerned about having a paper ticket, you may call our Help Desk on our Toll free number +1(866)-9923-421.
Electronic tickets (e-tickets) make traveling convenient as it eliminates the worry of loss or theft of your paper tickets. You will be required to carry government issued photo identification (such as driver’s license or passport) for check-in, to the airport.
Some airlines may allow check-in online and print your boarding pass up to 24 hours in advance. Passengers must have a printed boarding pass in order to proceed through security and those who do not have a boarding pass should go to the airline ticket counter prior to going through the security checkpoint.
It is advisable that you reconfirm your flights at least 72hrs prior to departure directly with the airline.
or domestic travel in the U.S., passengers under the age of 18 are not required to have identification. However, the adults who are responsible for the child at the departure airport and arrival airport are required to have identification. While the airlines typically do not specify the identification required for the adult who drops off or picks up the child, the same kinds of photo identification that an adult uses for airline travel should be sufficient and/or a valid Birth Certificate.
If a child is traveling unaccompanied on an international flight, there may be additional requirements such as Passports/Visas. Depending on the circumstances, you may need to have additional documentation to allow a child to leave the departure country or to enter the destination country. Contact the appropriate authorities for each involved country to ensure that all requirements are being met.
Most airlines allow unaccompanied children at or above a certain age to fly, though usually with several restrictions. Programs vary widely from airline to airline, and no two airlines will have the same polices, which is why we suggest you to call us on our Toll free number +1(866)-9923-421 for assistance or make direct reservations with the airline for unaccompanied minors.
In the U.S., there are no clear regulatory guidelines with respect to unaccompanied children, so it is important that you take the time to understand the specific policies of the airline and then make the reservation.
Itineraries will sometimes involve an airport transfer when certain airlines don’t fly to your requested destination from one airport to another such as EWR and JFK in New York City. The switch of airports is carried out at the travelers own expense and will require the traveler to collect their luggage and transfer to the next airport where he/she will then check-in with the next scheduled airline. Most itineraries that involve a switch of airports are normally priced lower which is why it is offered as a viable option on the website.
When packing, please remember that new Federal carry-on rules allow for only one standard-size carry-on bag and one personal item such as purse, laptop computer, small book-type backpack or briefcase.
The Transportation Security Administration requests travelers not to lock their checked luggage. If your bag is locked and there is a need to inspect the bag, the locks will be removed by security. New Federal security rules require customers who have checked baggage to fly on the same flight as their checked bags. If you are checking your bags, be sure your name and contact information is on the outside and inside of each bag.
If you're checking bags for a domestic flight, you should arrive at the airport 90 minutes prior to departure. If you only have carry-on luggage, plan to arrive 60 minutes prior to departure. For international flights, it's recommended that you arrive at least two hours prior to departure. For international flights all passengers will need their passports.
Have your government-issued photo ID available at all times, as well as a printed itinerary if you're traveling with an electronic ticket. As per FAA rules, if you are traveling on a domestic flight with a child or children under the age of 18, they do not need a photo ID as long as the accompanying adult certifies their identity.
It is advisable that you reconfirm your flights at least 72hrs prior to departure directly with the airline to ensure that no last minute schedule changes have occurred.
If you wish to reconfirm your flights with the airlines or if you have any questions about a particular airline's rules, please contact the airlines directly. For a list of airline phone numbers, please visit the Airline Contact page.
Most U.S. citizens must use a U.S. passport to travel overseas and reenter the United States. A passport is an internationally recognized travel document that verifies your identity and citizenship. Only the U.S. Department of State and U.S. Embassies and Consulates have the authority to issue or verify U.S. passports.
Most foreign countries require a valid passport to enter and leave. Some countries may allow you to enter with only a birth certificate, or with a birth certificate and a driver’s license, but all persons, including U.S. citizens, traveling by air, must present a valid passport to reenter the United States.
If you are traveling by land or sea, you must provide evidence of both your U.S. citizenship and your identity (regular driver's license and birth certificate) when you reenter the United States. For many land or sea trips this means you can travel using the new U.S. passport card instead of the normal passport book. Read more about U.S. passport requirements.
Recommendations made by the Department of Homeland Security's caused passport rules to change in 2007, when travelers began needing passports if returning to the US by air from Canada and Mexico. DHS has also been requiring passports from US citizens crossing Mexican and Canadian borders by land or sea as of June 1, 2009.
Some Caribbean islands are US territories -- you do not need a passport to travel to Puerto Rico or the US Virgin Islands by sea, air or spaceship any more than you need a passport to drive from Manhattan to Montana. Guam, US Samoa, Palau and other Micronesian islands are also US territories.
In order to travel to and from US territories in the Caribbean (Puerto Rico and the US Virgin Islands -- St. Thomas, St. Croix and St. John) from the mainland US by air, you will need:
Official government issued picture identification like a current driver’s license or a photo ID card, which can be issued to non-drivers by your state’s motor vehicles department, or a passport (of course) or two forms of non-photo identification (one needs to be state-issued) Proof of US citizenship -- like a birth certificate -- may make leaving the USVI for the mainland USA easier (learn more) because the USVI is considered a "port of entry" A passport is definitely needed to leave and then return to the US Virgin Islands (like hopping to the British Virgin Islands).
What about your children? Some countries have instituted requirements to help prevent child abductions and may require travelers to present proof of relationship to the children and evidence of consent from any non-accompanying parent(s). Visit our child abduction country information pages for information about your destination.
When does your passport expire? Some countries require that a traveler’s passport be valid for at least six months beyond the dates of the trip. Contact the embassy of your foreign destination for more information.
What general passport requirements are required for international travel and where can I find the latest specific information about international travel requirements?
Passport, visa, and health requirements vary by country of destination. Make sure you get all the information you need well in advance of your trip. Passports are now required for all U.S. citizens traveling to or from the United States via air, to/from Canada, Mexico, Central and South America, the Caribbean (with the exception of Puerto Rico and the U.S. Virgin Islands), and Bermuda. These requirements have been temporarily modified because of the high demand and the State Department’s inability to meet the needs in a timely manner. Refer to US Passport Information for the latest requirements and regulations. Beginning in summer of 2008, passports will be required for all U.S. citizens traveling to or from the United States via land and sea, regardless of destination.
United States citizens can visit the State Department's web site http://travel.state.gov, or call the U.S. National Passport Information Center: (877) 4USA-PPT. Please allow 10-12 weeks for processing of the passport application. If you need to travel urgently and require a passport sooner, please visit http://travel.state.gov for additional information on expedited processing.
To find out more information about how to obtain a Passport, please visit http://travel.state.gov/passport/passport_1738.html
To find frequently asked questions about the New Travel Document Requirements, please visit http://travel.state.gov/travel/cbpmc/cbpmc_2225.html.
To find foreign country entry requirements, please visit http://travel.state.gov/travel/tips/brochures/brochures_1229.html.
How can I find more information regarding planning and preparing for an international trip? See the US State Department website for travel recommendations and country warnings. For pre-trip vaccinations, travel health warnings, and tips for traveling healthy check the Centers for Disease Control and Prevention's international traveler's hotline at (+1(866)-9923-421); or visit the CDC Traveler Health webpage.
There are U.S. embassies in more than 160 capital cities of the world. Each embassy has a consular section. Consular officers in consular sections of embassies do two things:
They issue visas to foreigners
They help U.S. citizens abroad with replacing a passport, medical emergency, access to temporary funds, assistance if you are arrested, and evacuations. For more specific country information go to US Emergency Help in a foreign country. Replace a Passport - If you lose your passport, a consul can issue you a replacement, often within 24 hours. If you believe your passport has been stolen, first report the theft to the local police and get a police declaration.Find Medical Assistance- If you get sick, you can contact a consular officer for a list of local doctors, dentists, and medical specialists, along with other medical information. If you are injured or become seriously ill, a consul will help you find medical assistance and, at your request, inform your family or friends. (Consider getting private medical insurance before you travel, to cover the high cost of getting you back to the U.S. for hospital care in the event of a medical emergency.)
Help Get Funds- Should you lose all your money and other financial resources, consular officers can help you contact your family, bank, or employer to arrange for them to send you funds. In some cases, these funds can be wired to you through the Department of State.
Help In An Emergency- Your family may need to reach you because of an emergency at home or because they are worried about your welfare. They should call the State Department Overseas Citizens Services at 1-888-407-4747. The State Department will relay the message to the consular officers in the country in which you are traveling. Consular officers will attempt to locate you, pass on urgent messages, and, consistent with the Privacy Act, report back to your family. This will be facilitated if you have registered your trip with the US State Department at Trip Registration.
Visit In Jail- If you are arrested, you should ask the authorities to notify a U.S. consul. Consuls cannot get you out of jail (when you are in a foreign country you are subject to its laws). However, they can work to protect your legitimate interests and ensure you are not discriminated against. They can provide a list of local attorneys, visit you, inform you generally about local laws, and contact your family and friends. Consular officers can transfer money, food, and clothing to the prison authorities from your family or friends. They can try to get relief if you are held under inhumane or unhealthful conditions.
Make Arrangements After The Death Of An American - When an American dies abroad, a consular officer notifies the Americans family and informs them about options and costs for disposition of remains. Costs for preparing and returning a body to the U.S. may be high and must be paid by the family. Often, local laws and procedures make returning a body to the U.S. for burial a lengthy process. A consul prepares a Report of Death based on the local death certificate; this is forwarded to the next of kin for use in estate and insurance matters. Help In A Disaster/Evacuation- If you are caught up in a natural disaster or civil disturbance, you should let your relatives know as soon as possible that you are safe, or contact a U.S. consul who will pass that message to your family through the State Department. Be resourceful. U.S. officials will do everything they can to contact you and advise you. However, they must give priority to helping Americans who have been hurt or are in immediate danger. In a disaster, consuls face the same constraints you do - lack of electricity or fuel, interrupted phone lines, closed airports.Yes! When an emergency happens, or if natural disaster, terrorism, or civil unrest strikes during your foreign travel, the nearest U.S. embassy or consulate can be your source of ssistance and information. By registering your trip, you help the embassy or consulate locate you when you might need them the most. Registration is voluntary and costs nothing, but it should be a big part of your travel planning and security. To register your trip go to Travel Registration at the US State Department.
When traveling abroad it is important to know how to contact emergency services in the country you are located. Below is a partial list of selected emergency numbers. For a more complete list of number go to World Guide
For the current security regulations regarding liquids, gels and aerosols in carry-on bags, please go to the Transportation Security Administration website at TSA Carry on Regulations.
For the current security regulations regarding traveling with infants and carry-on of milk, formula, or juice, please go to the Transportation Security Administration website at TSA: Traveling with Children.
For the current security regulations regarding traveling with disabilities and medical conditions, please go to the Transportation Security Administration website at TSA: Travelers with Special Needs.
For the current security regulations regarding which items are prohibited from being transported on an airplane, please go to the Transportation Security Administration website at TSA: Prohibited Items.
Complete the online booking form to begin the process. Simply follow the online form directions. Upon successful completion of the online form,you will quickly receive a booking reference code. An email will follow that confirms your reservation request is in process, and instructions to watch for your ticketing confirmation email. When you receive your ticketing confirmation email your transaction completed. To review/confirm your reservation, please visit either of the following websites:
Using your reference code, which is a 6 character code that will either be made up of both letters & numbers or just letters only. If your code has only letters please visitwww.flightsktc.com and if your code has both letters and numbers please visit www.flightsktc.com . You can print out the confirmation from there.
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We are pleased to offer a price match guarantee! If you find a lower rate within 24 hours, we’ll match it or refund the difference. Restrictions apply.
Before purchase be sure to take advantage of the easy search system to shop a variety of dates or travel times, you may greatly improve your fare with a minimum of flexibility. A greater advance purchase will likely improve your fare. Make sure you read your total costs including all taxes and fees.
Double check all information on your booking form before submitting for purchase.
If you notice an error contact customer service immediately.
Make sure you receive an email with the electronic, or paper ticket number/s well as a confirmation code with each airline in your itinerary. If your itinerary requires paper tickets make sure you receive them, without them you cannot travel. Understand the vast majority of airline tickets are non refundable once purchased.
Common errors include invalid credit card numbers, incorrect billing address, incomplete email addresses, etc. For some errors, you may see an alert in red directing you to the specific problem. Please make sure all of your information has been corrected and try to submit the form again. If you continue to receive an error message the problem may be on the airline's side and you will need to contact our Help Desk for further assistance.