Terms & Conditionsss

Terms & Conditions

The travel site www.flightsktc.com, mobile site is maintained by FlightsKtc Pvt. Ltd. It is a travel company existing compliant with the laws of the Republic of India. By accessing or using this site or using any of its services, you are agreed on terms and conditions mentioned below, including any supplementary guidelines and future modifications. FlightsKtc may change, alter or remove any part of these below written Terms and Conditions without any prior notice. Any changes done in this Terms and Conditions of Use will be applicable the moment they are posted on the site. You need to re-check the “Terms & Conditions” link to be fully aware of the entire scenario.

1. User Agreement with FlightsKtc:

While accessing, using, browsing or make booking through www.flightsktc.com, users must accept that they are agreed to the terms and conditions of our portal. In case of any violation, FlightsKtc Bookings Pvt Ltd. and its subsidiaries (including www.flightsktc.com) reserve all the rights for taking any legal actions against them.

2. Prices on the Website:

Service Charge, Cancellation Charge, reschedule charge are inclusive of GST The price, which we offer on www.flightsktc.com, is generally includes accommodation charges, taxes (unless specified otherwise) and in special cases some meals (Breakfast /Lunch / Dinner). It never comprises any personal expense or other additional charges like telephone calls, personal-man services, entrance fees of any monuments and bar charges, etc.

3. Mode of Payments & the Policies

Our payment gateway is completely secure, and customers can make the online payments through a safe transaction process that ensures their personal security codes will not be revealed in any circumstances.

Modes of payment available at FlightsKtc for online bookings are:

  • Debit Cards
  • Credit Cards
  • Net Banking
  • PayPal
  • UPI
  • GooglePay

4. Use of the Website

In case of your use of this website, you agree that:

  • You have the legal authority to create an obligatory legal requirement and enter these Terms of Use.
  • You will use this site as per its Terms of Use.
  • You will use the website only to make lawful bookings for you or other person for whom you are officially approved to do these kinds of bookings. You will also inform other persons about the Terms and Condition of the website
  • You will provide accurate information about every official document and other important details like name and DOB to the site in case of planning trip with it.
  • In case of any error or mistake in the process of information, you will be solely responsible for the same.
  • All information provided by you to this site should be accurate, updated, and complete,
  • If you have an account on this site, you are advised to secure it with your login details, including login ID and password. You will be entirely responsible for any use or misuse of your account.
  • FlightsKtc reserves the right to deny access to its website to anyone, at any time without any notice and for any reason, including, but not restricted to, for the violation of its Terms of Use.

5. Communication Policy of the Site

  • On transacting with this site, you will receive an e-mail from FlightsKtc for the status of your transaction. The e-mail will be sent to the e-mail address provided by you and FlightsKtc is not responsible for the receipt of the supposed e-mail in your inbox. Be careful in providing right e-mail I’d.
  • The customer acknowledges that the SMS sent by FlightsKtc is an added facility for the convenience of the customers. It is not compulsory as per the law to provide SMS service alerts to the customers. If you don’t receive any SMS for any reason, FlightsKtc is not liable for the same.
  • FlightsKtc is not responsible to provide information about any change in flight schedules, cancellation and status of airline or hotel etc.

6. Booking Policy

The total price displayed on the site includes all applicable government taxes.

In case of increase in the fare in the issuance of the Air ticket, due to airlines, miscalculation in amount due to server error and from the banks payment gateway issue then FlightsKtc reserves the right to cancel the ticket and forfeit the amount received as Cancellation Charges. The difference of amount should be paid to FlightsKtc Bookings Pvt Ltd. after the communication from FlightsKtc to avoid any discomfort.

You are required to pay the entire amount prior to the confirmation of your booking.

To get any infant’s ticket issued, the age of infant must be below 2 yrs and make sure that they have valid proof-of-age documents when they’re checking in, and remember that the infant must be accompanied by an adult at least 18 years old. You can book no more than one infant per adult. To avail infant fares; the infant must be under 24 months of age throughout the entire itinerary that you’re booking. If the age of infant is 24 months or above, then you need to book a separate booking as a child.

To get any child ticket issued, the age of child must in between 2-12 years and make sure that they have valid proof-of-age documents when they’re checking in, and remember that the child must be accompanied by an adult at least 18 years old

All the tickets/bookings issued to the customer shall additionally be governed under the terms and conditions as laid out by the respective Airlines/Supplier.

Company is not responsible for any delay or cancellation of flights from airline's end.

If ticket is cancelled directly from the airlines website, office or call centre , customer needs to inform www.flightsktc.com for the refund to be processed. Please note that www.flightsktc.com do not get any alert from airlines directly.

7. Flight Amendment & Cancellation Policy

Every booking made on FlightsKtc is subject to cancellation charges levied by the airline, which may vary with respect to flight and booking className.

www.flightsktc.com levies negligible amount of 300 Rs. per passenger/per sector for domestic and 500 Rs. per passenger/per sector for international air tickets as cancellation service charges.

EMTC insurance fee is non-refundable.

Zero Cancellation-Fee product premium charged at the time of booking is non-refundable.

Convenience fees are non-refundable in all cases.

Some bookings may be non-refundable as per the specific airline’s policy.

Some bookings cannot be cancelled partially as per the specific airline’s policy.

Cancellations can be made online or offline through My booking section or by sending an email to FlightsKtc

We assist you in making various amendments for bookings. In few cases, you need to contact the airline directly.

Amendment charges on www.flightsktc.com are subject to change as per the policy of the airline, which varies due to flight timings and booking className.

To cancel the tickets within 24 Hrs of the journey, FlightsKtc recommends customer to contact directly to the Airlines and after that, send the cancellation request on our website for refunds.

In case of no-show or unutilized bookings, the customers are required to make requests for any valid refunds, as per the defined policies, within 90 days from the travel date in case of air/ rail/ cab/ bus tickets and/or the date of check-in for hotel bookings. No refund would be payable for requests raised after the expiry of 90 days of travel date/ check-in as aforementioned and all unclaimed amounts for such no-show or unutilized bookings shall accordingly be deemed to have been forfeited.

For cancellation requests received, the refund shall be processed at the earliest once request is received. In case of direct cancellation through airlines, refunds shall be processed post deduction of airline charges along with our service charge. All refunds shall be processed subject to processing of refunds by the respective airline/service provider.

Please note convenience fee charged at the time of booking is not refundable.

8. Holidays Amendment & Cancellation Policy

For cancellations before 60 Days or more of the date of departure, 25% of the tour cost (if full paid) will be charged as cancellation charges.

For cancellations before 30 Days of departure, 50% of the tour cost will be charged as cancellation charges.

For cancellations before 15 Days of departure, 100% of the tour cost will be charged as cancellation charges.

9. Refund Policy

FlightsKtc will process the refund only after getting cancellation request/claim from the customer/travel agent/corporate company through mybooking section or email.

Refund against the cancellation of air tickets will be credited directly in customers mode of payment after receiving the refund amount from the Airlines.

FlightsKtc will process refund within 72 only after receiving it from the concerned Airlines/hotel/transporter/other suppliers.

Due to Banking Procedures, Refund in credit cards may take duration of 72 hours while it may take 7 days in case of net banking transactions

Wallet amount once used for any transaction the remaining amount in the wallet cannot be transferred to your bank account. However, can be used for future booking with us.

10. Refunds in cases where Airlines/Hotel is declared as Insolvent or Bankrupt

FlightsKtc shall not be liable to pay any refunds whatsoever in cases where the Airlines/Hotel closes its operations or declares itself as insolvent

The customers or clients or agents shall not hold the FlightsKtc liable to pay the refunds as assured at the time of booking of ticket in cases where the Airlines/Hotel closes its operation or declares itself as insolvent.

On the basis of assurity given by airlines/hotels/suppliers, FlightsKtc may sometimes refund amount to the customer but FlightsKtc reserves the right to recover the refunded amount on event of Airlines/hotels getting shut down/non-operational/bankrupt.

11. Copyright & Trademark

Products, services and contents displaying on www.flightsktc.com are the properties of this website. Any unauthorized copy & use of the trademark product & services without prior concern will be taken as larceny and strict actions may be taken against the concern person/organization/company.

FlightsKtc gives you a limited right to enter, explore, use, and transact on its site. You agree not to misuse its materials and interrupt the operation of this Site in any way. You understand that except for information, products or services supplied by FlightsKtc do not endorse any other information in anyway. You also understand that FlightsKtc does not assure that files available for downloading through the site will be free from any type of viruses

12. Availability, Rules of Service

Many products and services displayed on the Site may not be available for booking in your location or country. So, the reference to any such products and services on the site does not imply in your particular geographical location. Products and services also are subject to availability and the company is not responsible if any product is unavailable or sold out.

Each product and service offered by the website is governed by the rules and regulations of the respective service provider. You are requested to refer to their rules and regulations as well, before booking with us.

13. Visa Guidelines

Please carry applicable visa for the respective country you are visiting or transiting through. Please check-out the concerned airline and embassy for concerned Visa requirements.

International bookings made through FlightsKtc are subject to the requirements of visa including but not limited to transit visa which is to be obtained by the User as per the requirement of their travel bookings and the requirements of the countries the traveller intends to visit or transit through.

FlightsKtc is not responsible for any issues, including inability to travel, arising out of such visa requirements and is also not liable to refund any amount to the User for being unable to utilize the booking due to absence or denial of visa. Refund, if any, will be as per the applicable terms of booking and cancellation policy.

14. Transmission of Information

Please be aware that communications over the internet are not guaranteed to be completely private or secure. You acknowledge that any data or message transmitted to this website may be accessible or intercepted by third parties, unless specifically stated as protected (e.g., encrypted credit card transactions). Sending a message or information to FlightsKtc does not impose any special responsibility on the company regarding confidentiality or obligation.

All content on this website is the intellectual property of FlightsKtc. Unauthorized copying, reproduction, or distribution of any content, whether in full or in part, is strictly prohibited unless such actions are necessary for accessing or using the paid services offered on the platform, and even then, only with appropriate permission from FlightsKtc.

15. Offers, Contests and Interactions

The travel site www.flightsktc.com, mobile site is maintained by FlightsKtc Pvt. Ltd. It is a travel company existing compliant with the laws of the Republic of India. By accessing or using this site or using any of its services, you are agreed on terms and conditions mentioned below, including any supplementary guidelines and future modifications.

FlightsKtc may change, alter or remove any part of these below written Terms and Conditions without any prior notice. Any changes done in this Terms and Conditions of Use will be applicable the moment they are posted on the site. You need to re-check the “Terms & Conditions” link to be fully aware of the entire scenario.

16. Disclaimer and No Warranties

You acknowledge that FlightsKtc is a conciliator, which is not accountable for any 3rd party obligations due to rates, quality, and all other instances. You particularly agree that use of the services and the site is at your solitary risk. It is your duty to assess the exactness, comprehensiveness and expediency of all advice, opinions, services, merchandise, and other information provided on the site. We don’t assure that the service will be uninterrupted or error-free.

FlightsKtc can make improvements and/or changes on its website at any point of time. FlightsKtc and its third-party suppliers, licensors, and partners do not guarantee or make any representations about the use or the results of the use of the services, the site or any reference sites in terms of correctness, accuracy, reliability, or otherwise.

You acknowledge that uninterrupted access or use of this website can be prevented by certain factors that are not in control including, unavailability of products & services, inoperability or interruption of the Internet or other telecommunications services or certain technical work carried out on this Website. FlightsKtc (FlightsKtc Bookings Pvt Ltd.) will not be answerable for any loss or damage whatsoever arising out of or in connection with any ability/inability while using the site.

17. Revisions in Tariffs and Taxes

Please note that after the tour package cost has been finalized, any increase in charges related to entry fees, fuel prices, guide services, or other operational costs may result in additional charges, which will be payable by the client.

In the event of any changes in government-imposed taxes or levies applicable to travel services, the revised amount will also be chargeable to the client, and must be paid accordingly.

18. General Terms:

www.flightsktc.com, as being a reputed and responsible travel agency, provides you the best possible information about the hotels, airlines, transportation, and railways. However, it is advised to all the clients to make a personal inquiry to avoid any confusion & mess.

We are not responsible for any delay & alteration in your trip due to unavoidable circumstances, which can be anything.

We are not responsible for any damage, loss or injury made during enjoying the holiday packages provided by us. You are accountable for your own safety measures

We are also not accountable for any human error that gone unnoticed by the clients and our staffs.

19. Credit Terms for Travel Agents

If a travel agent utilizes services from www.flightsktc.com on a credit basis and fails to settle the outstanding amount within the agreed timeframe, the company reserves the right to initiate legal proceedings. In such cases, applicable interest charges may be imposed, as determined solely by the company.

20. Travel Policy for Children

Children under the age of 12 are not permitted to travel alone and must be accompanied by an individual who is at least 18 years old. It is essential that the child is seated adjacent to the accompanying adult. The adult companion holds full responsibility for the safety, care, and supervision of the child throughout the journey, including making sure that seat arrangements are made to keep the child and adult seated together.

21. Air Travel Guidelines for Pregnant Passengers

Most airlines strongly advise expectant mothers to consult their doctor before flying at any stage of pregnancy. We recommend that all pregnant travelers carefully review the pregnancy-related travel policies of the specific airline before making travel plans. Key guidelines to keep in mind include:

  • Obtain a medical certificate from your doctor within 7 days prior to your departure, confirming you are fit to fly.
  • Avoid air travel if you have a high-risk or complicated pregnancy.
  • Consider your expected delivery date while planning your return journey to avoid last-minute complications.

For comprehensive and airline-specific requirements, please get in touch directly with the airline you intend to fly with.

22. Biiling Information

Customer will be billed as Flight RSRV +1(866)-9923-421.