If you wish to cancel your booking and request a refund, please contact us first by phone or email. We will check whether your ticket's terms allow for a refund and advise you accordingly. If you decide to proceed with the cancellation, you must provide written confirmation of your request. Please note: If you fail to inform us of your cancellation before the scheduled departure or do not check in, the airline will likely mark your booking as a 'no-show', which usually results in the loss of the entire fare paid. If a refund is allowed, processing times can vary and generally take between 10 to 16 weeks for airline approval. Once approved, the refund will be credited to the original payment method used for the booking. If the original card is no longer valid, it’s essential that you inform us at the time of cancellation.
Any refund issued will be adjusted to exclude any cancellation fees imposed by the airline or tour operator. Additionally, many airlines apply their own processing fees for handling refunds. All refunds will also be subject to www.flightsktc.com standard administrative charges. Please note that booking fees, credit card surcharges, delivery charges, and any prior amendment fees are non-refundable under all circumstances.
For non-refundable scheduled flight tickets, it may be possible to reclaim certain unused airport taxes, although not all taxes are eligible for a refund. Be aware that some airlines charge a processing fee for handling these requests, and in some cases, the fee may be higher than the refundable amount. We recommend inquiring about these details at the time of cancellation. Please note that all refunds are subject to the airline’s fare rules and cannot be guaranteed. In most cases, tickets are non-refundable and non-changeable.